***Due To Staffing Issues our office will be closed on Thursday's until further notice***
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Country Animal Hospital COVID-19 Protocol Update May 2022
We at Country Animal Hospital want to thank everyone for their patience, and support as all of us have weathered the stress and anxiety associated with Covid-19.
If you have been sick or someone in your family has been sick, please stay in your car, wear your mask and call the office (502) 267-7444 when you arrive. One of our staff members will come get your pet as you remain in your car.
If there is no illness in your family, pull your car up parallel to the building, and call our main number (502) 267-7444 we will go from there. We will come to the car and bring you and your pet into the building.
If you are needing a refill prescription, we request that you call ahead 48 hours so we can have it prepared for your arrival. Please pull up parallel to Country Animal Hospital, call from your car, and one of us will bring your meds/medicated food to your car, and proceed with payment options.
Thank you again for your understanding, and support. We wish all of our friends and family safety, and peace of mind during these turbulent times.
(502)267-7444
www.countryanimalvetlouisville.com
Hospital Policies
Appointment Policy To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Payment Policy We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, American Express, cash and personal checks.
Patient Arrival Policy For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
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